Privacy Policy

Effective Date: January 9, 2026

Over The Top Roofing & Construction (“Over The Top,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information we collect through our website, https://www.ottrcny.com (the “Site”). By using the Site, you agree to the collection and use of information as described in this Privacy Policy.​


1. Information we collect

We may collect the following types of information when you visit or interact with the Site.​

  • Information you provide directly
  • Contact details such as your name, email address, phone number, and physical service address that you submit through our “Request a Quote,” “Contact Us,” or similar forms.​
  • Project details or messages you share regarding your roofing or construction needs, including service type (for example, roofing, siding, windows/doors) and any comments you provide.​
  • Information collected automatically (log/usage data)
  • IP address, browser type, browser version, device type, operating system, the pages of our Site that you visit, the time and date of your visit, time spent on pages, and other diagnostic statistics.​
  • Information collected through cookies, pixels, or similar tracking technologies, including those used by Google Analytics 4 (“GA4”) and Google Tag Manager (“GTM”).​

We do not intentionally collect sensitive personal information (such as health or financial account numbers) through the Site, and you should not submit such information via web forms.​


2. How we use your information

We may use the information we collect for the following purposes.​

  • To provide and maintain our services, including scheduling and completing roofing and construction projects.
  • To respond to your inquiries and provide free estimates or quotes.
  • To contact you with newsletters or marketing materials if you have opted in, and as otherwise permitted by law.​
  • To process or help facilitate financing applications through our third‑party partners (see “Service providers & third parties” below).​
  • To improve our website, services, and customer service experience, including troubleshooting, data analysis, testing, and monitoring usage trends.​
  • To protect the security and integrity of our systems, prevent fraud, and comply with applicable laws.​


3. Legal bases for processing (where required)

For visitors from regions that require a legal basis for processing personal data (such as the European Economic Area or United Kingdom), we rely on one or more of the following bases.​

  • Your consent (for example, when you submit a form, opt in to marketing, or accept certain cookies).
  • Our legitimate interests in operating, improving, and marketing our services, provided these interests are not overridden by your rights.
  • Compliance with legal obligations.


4. Cookies and tracking technologies

The Site uses cookies and similar technologies to collect and store certain information when you visit.​

  • Cookies are small files placed on your device that help the Site function properly, remember your preferences, and understand how you use the Site.​
  • We may use:
  • Essential cookies required for basic site functionality.
  • Performance or analytics cookies to understand traffic and usage patterns.
  • Advertising or remarketing cookies or pixels if we run online marketing campaigns.​

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you do not accept certain cookies, some portions of the Site may not function properly. Where required by law, we will display a cookie notice and give you a clear choice to accept or decline non‑essential cookies, and any stated privacy controls will be honored.​


5. Google Analytics 4 (GA4) and Google Tag Manager (GTM)

We use GA4 to help us understand how visitors use the Site, including which pages are visited, how long visitors stay, and general geographic region (based on IP address). Google processes this information on our behalf and provides us with aggregated reports.​

We implement GA4 and other tags through GTM, which is a tag‑management tool that loads and manages marketing and analytics tags on the Site. GTM itself is primarily used to deploy other tags and does not collect additional personal information beyond what is necessary to load those tags.​

GA4 may collect identifiers such as your IP address (which can be truncated or anonymized where configured), device information, and events such as page views and clicks. You can learn more about how Google uses information from sites that use its services by reviewing Google’s Privacy Policy and its “How Google uses information from sites or apps that use our services” page.​


6. Service providers & third parties

We do not sell your personal information. We may share information in the following circumstances.​

  • Service providers and vendors
     We may share information with trusted third‑party companies and individuals that help us operate the Site, provide services on our behalf, or support our business operations (for example, website hosting providers, analytics providers such as Google, email service platforms, and customer relationship management tools), subject to appropriate confidentiality and security obligations.​
  • Financing partners
     We may offer financing options through third‑party lenders or financing platforms. If you choose to apply for financing, you will be directed to their secure platforms, and the information you provide for that purpose will be collected and processed directly by those partners in accordance with their own privacy policies, not this Privacy Policy.​
  • Legal and safety reasons
     We may disclose information if required to do so by law, regulatory request, subpoena, or court order, or if we reasonably believe such action is necessary to comply with the law or protect our rights, property, or safety, or that of our customers or others.​
  • Business transfers
     In the event of a merger, acquisition, restructuring, or other business transition, personal information may be transferred as part of that transaction, subject to applicable law.​


7. Data retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to satisfy legal, accounting, or reporting requirements. Specific retention periods may vary depending on the type of information and our legal obligations.​


8. Data security

We use reasonable technical and organizational measures to help protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or method of electronic storage is completely secure, and absolute security cannot be guaranteed.​


9. Your choices and rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.​

  • The right to access the personal information we hold about you.
  • The right to request correction or update of inaccurate or incomplete information.
  • The right to request deletion of your information, subject to legal or contractual obligations.
  • The right to object to or restrict certain processing, including direct marketing.
  • The right to withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us using the details in the “Contact us” section below; we may need to verify your identity before fulfilling your request.​

If you no longer wish to receive newsletters or marketing emails, you may unsubscribe by following the instructions in those communications or by contacting us directly.​


10. Children’s privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take reasonable steps to delete that information as soon as possible.​


11. International transfers

If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States, where our servers and central database are located. By using the Site, you consent to this transfer, storage, and processing to the extent permitted by applicable law.​


12. Changes to this Privacy Policy

Over The Top Roofing & Construction may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will post the updated Privacy Policy on this page and revise the “Last updated” date below; in some cases we may provide additional notice on the Site.​


13. Contact us

If you have any questions about this Privacy Policy, our practices, or your personal information, please contact us.​